Bermuda Dental Studio's Warranty Guarantee Policy:
- Dental products produced at Bermuda Dental Studio are of high-quality materials and production processes.
- The guarantees for custom-made devices are as follows:
- Dentures: 6 months (Exception Immediate Dentures).
- Exclusions to the guarantee:
- Bermuda Dental Studio cannot guarantee any dental appliance which is based on a faulty model. If, when casting the models, Bermuda Dental Studio is of the opinion that the impression is not of sufficient quality to continue the work, they will inform The Client to discuss a solution. A new impression may be required, and if so, remakes as a result of carrying on with the work by The Client using the faulty impression will result in new charges being applied. A charge for each inferior quality impression will be incurred, even if no product is produced.
- Bermuda Dental Studio will endeavor to interpret and follow the clients' instructions correctly. However, if a mistake is made, Bermuda Dental Studio will rectify the mistake free of charge as quickly as production processes allow but will not compensate dentists' fees, consequential losses, or expenses of any kind.
- The Client is responsible for any additional costs or charges incurred through changing instructions or delivery dates after the work has been accepted by Bermuda Dental Studio.
- Bermuda Dental Studio is not liable for any choking hazard caused by any manufactured dental appliance due to faulty prescription, poor fitting, or misuse.
- The guarantee will also become null and void also in the following circumstances:
- Physical trauma
- Failure to receive annual dental check-ups
- Failure to follow wear and care instructions
- Oral health problems
- Defects arising from fitting immediately after extraction.
- Bermuda Dental Studio reserves the right to refuse a guarantee where they believe that the requested product may not last the guarantee period due to its particular circumstances. If instructed to continue with the work, they will do so, but if the requested work fails, they will expect payment in full for the work supplied.
- Guarantees cover the supplied appliance and not the dental treatment.
At Bermuda Dental Studio, we are dedicated to delivering exceptional products and services. While we stand behind the quality of our work, certain limitations and conditions apply to our warranty guarantee policy. We aim to provide transparency and ensure that all parties involved are aware of their responsibilities and expectations.
Please feel free to reach out to us if you have any questions or require further clarification regarding our warranty guarantee policy.